Terms and conditions

Name: Oscars at home
Address: East Drive, Exmouth
Telephone: 07426715249

All pets boarded must be fully vaccinated including kennel cough and a current certificate of vaccination must be seen for each pet. Failure to provide a valid vaccination card for each pet will prevent them from boarding. In this instance your booking may be cancelled but you will remain liable for the boarding fees in full. New vaccination courses must have been completed at least 7 days before arrival. In the case of the kennel cough vaccine it must be administered 14 days or longer before arrival. Please also ensure your pet’s flea and tick treatment is up to date before their stay.
Prices quoted apply at time of writing, but could be subject to change at any time. All dogs are charged for the 24 hour period following their drop off time.
Payment can be made by cash or bank transfer.
We may be able to agree to altering your booking dates before arrival date – please contact us and we will accommodate you where possible, but cannot guarantee any change can be made. 50% deposit required at time of booking, and if you cancel within 48 hours of your arrival date, or are a no show, you will still be liable for the remaining boarding fees.
Tariff is per dog per day. Price includes VAT, exercising, individual care, administering any medication, heating, insurance (non-medical) and of course lots of cuddles.
You will need to bring your own items of food, bedding, playthings etc for your pet, but please note that we do not accept any responsibility for their condition or safe return and they are left solely at he owner’s risk. It is up to the owners to ask for the items at the end of the stay.
Our insurance does not cover any pre-existing or ongoing conditions requiring veterinary care. We require details of any pre-existing conditions and reserve the right to consult a vet at anytime should we feel it necessary, the signing of our conditions gives us your consent to do so. Any resulting fees will be payable by the owner at time of collection.
We accept no responsibility for any injury / illness that your pet may sustain during their stay. All veterinary bills are the responsibility of the owner. We reserve the right to refuse to board any animal that is clearly unwell or in a very poorly condition.
During the period of boarding, we will exercise every possible care and attention to the welfare and safety of your pet, however we accept no responsibility for problems outside of our control. Boarding, exercise and the wellbeing of your pets will be at our discretion, if you have special requirements you must put this in writing.
We may occasionally take photos for use on our website, Instagram, advertising and promotional literature. Should you not wish any photos to be taken of your dog during their stay please let us know in writing before your pets stay.

Oscars at home

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